DocsReference
Questions people ask
The ones that come up most, answered as briefly as they can honestly be.
- Do I need a credit card?
- There is nothing to pay for yet — plans are still being prepared. Ask us what you are deploying and we will say whether it fits.
- Can I try it before paying?
- Nothing is on sale yet, so there is nothing to pay or cancel. Talk to us and we will get a site live with you.
- Can I deploy a private repository?
- Tailnet staging deploys public repositories pasted into the form. Private repositories need a GitHub App and are unavailable here.
- Can I host a Laravel or Express app?
- Not yet — ChimeLab serves static output, so there is no process left running to answer requests. Tell us what you are deploying and we will say whether it fits.
- Does every push deploy automatically?
- No. Tailnet staging uses manual deploys from the dashboard. Push deploys return on a public deployment with GitHub App support.
- How long does a deploy take?
- Under a minute for most sites. A large dependency tree makes the install step the slow part, not the build.
- Does a deploy take my site down?
- No. The new build is published only after it succeeds, so a failed deploy leaves the previous version serving.
- Can I use a domain I bought somewhere else?
- Yes, and you do not need to transfer it. Add it in ChimeLab and create the one DNS record the domain panel shows you.
- Do I have to buy an SSL certificate?
- No. Certificates are issued and renewed automatically once your domain resolves here.
- Is there a contract?
- No contract and no annual lock-in. Plans are not open yet, so nothing is being charged in the meantime.
- Can I move to another host later?
- Yes. Your code is in your own GitHub repository and your domain is yours — moving is changing one DNS record.
- Is support really in Bahasa Indonesia?
- Yes, on WhatsApp, from a person rather than a ticket queue. These docs are in English; the help is not.
- Where are the servers?
- In Indonesia. One region, which is the fastest place to be for an Indonesian audience.